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Office and Secretarial Skills

Course Description

This course was designed as preparation for the Text Production and Word Processing units in the OCR Level 2 Text Processing (Business Professional) range of qualifications. These were previously RSA qualifications.

Course Content

The course involves typing, word processing and printing a variety of business documents including, letters, reports, menus, notices and advertisements. It also includes learning abbreviations, spellings and correction signs, moving and copying text, emphasising text, changing margins, changing the line length and dealing with a distraction. The course also covers the use of tables and pictures.

A Workbook is provided for this course, which is an excellent source of reference material once the course has been completed.


Students who successfully complete the end of course assessments will be awarded the Act Assessed Certificate.

OCR has taken the decision to withdraw this qualification and it is no longer possible to take the OCR / RSA examinations. This puts those people without the qualifications at a severe disadvantage when applying for jobs. Because of this, our OCR / RSA equivalent qualifications are proving to be very popular.